yale assure lock not responding

Hello everyone, I installed my first smart lock last night the Yale Assure SL Lock (Zigbee) and everything is working great... except that sometimes the very first message to it doesn't work. Yale - Assure Lock Touch Screen Smart Lock - Satin Nickel. iPhone Yale App Xfinity Home. Best … Best Buy is offering the Yale Assure Lock SL Wi-Fi and Bluetooth Touchscreen Deadbolt with Keyway for the best deal. So for instance if it has been locked all night and in the morning I tell it to unlock, nothing will happen but hubitat will then say it is unlocked. Built for the Pros. Replacement Locks and Connected by August Kits come with the August Connect Wi … Yale slims down the touchscreen deadbolt with its keyless, $169 Assure Lock SL. Our smart delivery and storage product line includes the Yale Smart Delivery Box and the Yale Smart Cabinet Lock. Have a question about this project? Edit: $219 at Crutchfield. A bit of rushed testing led me to believe I was getting all necessary state updates but it seems like I'm only getting state when following a lock or unlock command through the bridge. There are three basic ways to lock and unlock your door: using the Nest app on your phone, using the keypad installed on your door, and using the traditional thumb turn inside your home. For $169, you'll get an attractive touchscreen deadbolt. If it is already locked it does correctly show the "Locked" status. Zigbee2mqtt has been so stable for me for so long, I haven't had a need to touch it in months . https://github.com/Koenkk/zigbee-herdsman-converters/blob/master/devices.js#L4924, Yale Assure YRD226/246 TSDB lock provides no status, change the config to include the "zigbee_shepherd_devices": true, Update devices.js with the correct line per Koenkk, open database.db in a text editor. We left town a couple of months ago and was able to set remote codes for a long-term airbnb guest. I've had various results. Use more pressure than you might use to tap something on a phone screen. This lock is is available in … Yale Assure/August Not Responding (ish) Question/Help. If they try to use their passcode when itâs not their scheduled time, the lock will say, âPlease try again at another time.â, Canât unlock with the keypad or the Nest app. I left the zigbee network, stopped Zigbee2MQTT add-on, opened the database.db file but there weren't any references to the lock. If youâre wearing gloves, you might need to press even harder. If the deadbolt catches on the strike plate or if the hole in your door frame is the wrong size for the bolt, the Nest app will show a message saying the lock has jammed. Then it will say Last unlocked by you. Itâs important not to skip this step. You will be guided to set up your lock by following the audio instructions on the lock. I have a Yale Assure model number B-YRD226-ZW-VL-619. You will be guided to set up the Master Passcode by following the audio instructions on the lock. I'm still having issues with my Yale lock. See my last comment. Misaligned Strike Plate When the deadbolt and strike plate are out of alignment, the deadbolt strikes on the frame of the door when the door is locked, rather than extend fully into its keep. Yale Security YRD226ZW2619 Assure Lock Touchscreen Keypad With Z-Wave, Satin Nickel On sale for 199.49, not the lowest price $186, but almost the 2nd lowest price. Smart locks including the Nest x Yale Lock, Assure Lock with Wi-Fi and Assure Lever. Before I do, I’m running Hassio. Tip: If One Touch Locking is disabled, you can still lock your door using the keypad, but youâll need to press the Yale logo and enter your passcode. Question: Q: Yale lock not responding remotely in HomeKit. If your Yale device is not responding as expected, contact us with the Contact the Manufacturer button below. I went to add this reference, but noticed for some reason my devices.js was out of date and had not been changed since September 2019. Remove your gloves and press on the keypad barehanded. Re: Yale Assure Lock with Z-Wave lock not working Hi @westwind , we implemented an update to the app in order to fix this! @moistgun I've pushed a permanent fix now, will be available in the dev branch in a few hours. If youâre having trouble with a jammed lock, you donât have to figure it out on your own. So if your lock isnât responding when you use the Nest app, wait 30 minutes and see if it appears as Offline in the app. Originally, it seemed SmartThings found a “thing” but later saw this deceive to be not … If all of those answers are “Yes” then you have a Yale Assure … If you canât lock your door with the keypad or the Nest app but you can lock it using the thumb turn, try these troubleshooting suggestions. $192 at Amazon. ring disappears and it says Unlocking, which takes about need to tap and hold the large unlock button until the How to Factory Reset Yale YRD226, YRD216 and YRD256 Deadbolts. If your lock appears as Offline in the Nest app, you wonât be able to use the Nest app to lock or unlock it remotely. #2456. If problems are one of its A feature of the Bluetooth-enabled locks is Twist and Go unlocking. Follow these steps for installing your Yale Assure Lock Touchscreen. Your Nest Ã Yale Lock is battery powered. If your door isnât completely shut, the Nest Ã Yale Lockâs deadbolt may run into the doorframe when youâre trying to lock it, preventing the deadbolt from fully extending. Yale Assure/August Not Responding (ish) Question/Help. For instructions, see the following article: Canât lock your door with the keypad or the Nest app. If you are not yet a my Best Buy member, sign up here first. Yale Assure Lock Keypad Upgrade your door with the Assure Lock, a smart lock with keypad for key-free entry. Hey all, I just got the Yale YRL-220-ZW with Z-Wave module but am having issues getting Smartthings to see it. one second. Updates typically take a few minutes so this should not cause too much inconvenience. Because of the sturdiness of this lock, the fact that was given the “better” security grade (but not the best rating), and the fact that the deadbolt comes with the lock, we gave the Yale Assure SL an 8/10 here. When set, the add-on will scan your data_path for a devices.js file, and will run zigbee2mqtt using this custom file. This will give the bolt more room to extend. Yale Assure Lock. SKU: 6427872 . Refer to page 15. Again, use the thumb turn to extend and retract the deadbolt. We’ll occasionally send you account related emails. Just unboxed and installed my Yale smart lock but it won’t pair with anything. I restarted zigbee2MQTT, enabled join devices and rejoined my lock to the network. Unlock By Asking Your Voice Assistant. @CanuckianOz thanks I'll try it again. (1) Yale Assure Smart Lock Touchscreen (Amazon Key Edition - Amazon Cloud Cam required), Satin Nickel Specs Fits standard wood or metal doors 1-3/4" to 2-1/4" thick Yale Assure Lock with Z-Wave lock not working It seems I can unlock from the dashboard however tapping on the unlocked Yale icon says "Unlocking" again and doesn't toggle. An incorrectly installed lock may jam during use. Best smart lock for simple setup. My conclusion on Yale Assure SL lock after 2 years - don't buy. Yale Assure Lock Touchscreen Upgrade your door with the Assure Lock, a smart lock with a sleek touchscreen keypad for key-free entry. When you use the Nest app to lock your door, youâll How to use the Nest Ã Yale Lock if the batteries are dead >. From inside your home, close your door and try using the Nest app to lock it. 2. Schlage Encode Smart Wi-Fi Deadbolt. From the manufacturer. It's the Z-Wave plus version and it connects to my HE, but nothing I try to do ever accomplishes. With Privacy Mode, you can disable the keypad so that no one can use a passcode to unlock your door. It defaults to unlocked status. If your lock icon says Offline on the Nest app home screen, you won’t be able to use the app to lock or unlock it remotely.. Slickdeals Forums Hot Deals Yale Assure Smart Lock with Lever $179. Tip: To save battery power, your Nest Ã Yale Lock only checks in with the network every few minutes. Press the Yale logo to wake the lock. I set up the August app (which is 100% terrible, btw) and was able to remotely control and manage my lock. First Unread. Tip: If you need to lock or unlock your door right away and youâre inside your home, you can always use the thumb turn. Automatic Re-lock Time: After a successful code entry or manual unlock with the key, the lock will automatically re-lock after each unlock in an effort to keep your home secure. You might need to adjust the position of the strike plate on the doorframe so that itâs perfectly aligned with the deadbolt as it extends. Ensure your Yale device is within range of a hub enabled device or repeater. Here are some tips for locking and unlocking your door the right way. During the installation process of my new Yale Assure Lock SL Wi-Fi and Bluetooth lock I added the August module to my Home app and realized I did it in the wrong order per the installation manual, so I removed it. For details, see the link below. I was able to fix my issue with the yrd226ha2619 #L4949 by copying the devices.js koenkk linked into my share/zigbee2mqtt folder and making the edit needed, then added "zigbee_shepherd_devices": true to the default add-on config. I have the latest 1.8.0 version as well, and up to date Home Assistant and running on a Pi 3. Project with ease from anywhere in the locked padlock will protect your system. Weird thing is the Home app on my MacBook will show the same status. Just pop the Zigbee Smart Module into the back of your lock and follow your smart home app's steps for adding a new device. Unlocking the Yale Assure lock is as easy as waking the lock, entering the master code or one of the user PIN codes, and then touching the check mark. Then read the section below that applies to you. During installation, the Nest app will have you confirm that the bolt can extend and retract without jamming. Helpful (2 ... Now it works great. Sp00nfedfilms (Mark Mastracchio) April 9, 2019, 12:33am #1. One Touch Locking lets you quickly lock your door by pressing the Yale logo on the keypad, pressing your palm on the keypad, or pressing three fingers on the keypad. However, you can hold a 9-volt battery on the lock from outside your home to temporarily provide enough power to unlock your door. Yale emailed customers of its Conexis Lock App earlier this week, in some cases just a day before iOS 13 was due to arrive, warning them not to download and install the update. Usually between 5 and 30 seconds. (1) Yale Assure Smart Lock Touchscreen (Amazon Key Edition - Amazon Cloud Cam required), Polished Brass Specs Fits standard wood or metal doors 1-3/4" to 2-1/4" thick Search This Thread. This can cause just enough misalignment to prevent the lock from being able to work on its own any more. If thereâs any friction, or if you need to push or pull on the door to get the lock to fully engage, itâs a good sign your deadbolt is misaligned. about one second. How to Factory Reset Yale YRD226, YRD216 and YRD256 Deadbolts. Ensure your Yale device is within range of a hub enabled device or repeater. While we donât expect this to happen very often, you might not be able to unlock your door using the Nest app. If your lock icon says Offline on the Nest app home screen, you wonât be able to use the app to lock or unlock it remotely. You can enable One Touch Locking using the Nest app. Touch Yale logo to wake lock. $209 at Walmart. If youâre wearing gloves, you might need to press even harder. And if your gloves are thick or wet, you may not be able to use the keypad with your gloves on. When an update is ongoing, you will not be able to lock or unlock your door using the Nest app or the keypad. Remove, reset, and re-add the device using the SmartThings App. So if your lock isnât responding when you use the Nest app, but it doesnât appear as Offline, wait 30 minutes and then see if it appears as Offline in the app. This issue was quite a serious one because I actually got locked … This review is from Yale - Assure Lock SL Key Free Touchscreen Smart Lock - Satin Nickel. 1. I noticed the old zigbee-Shepard-converters config option doesn’t exist anymore. We are experiencing longer than normal wait times for support. There are two ways to connect to your smart lock using your phone: Bluetooth or Wi-Fi. Plus door levers, knob and handlesets in a variety of finishes to match your existing door hardware. I've got a handful of the Yale Assure SL - Connected by August locks that (for the most part) work great. As long as your lock has an internet connection, the Nest app can let you know when your batteries are getting low. The lock has Wi-Fi and Bluetooth so it allows you to lock or unlock, share access and see who comes and goes all using your app, from anywhere! Yale - Assure Lock - Touchscreen Keypad Door Lock - Satin Nickel. Yale Smart Cabinet Lock. Get a Yale Smart Module to your Assure Lock to add it to your smart home. August Smart Lock HomeKit Enabled supports using the Home app in iOS 11 and above. I liked it specifically because it completely eliminated the key. *Unlocking feature varies by platform. Yale Assure Lever. It's the Z-Wave plus version and it connects to my HE, but nothing I try to do ever accomplishes. Check the device is plugged in and/or has sufficient battery power. During the installation process of my new Yale Assure Lock SL Wi-Fi and Bluetooth lock I added the August module to my Home app and realized I did it in the wrong order per the installation manual, so I removed it. ", I'm not sure about the name carry over. Designed for the Home. Also, the Yale Assure Lock is the only zwave smart device I have in the home so I’m thinking the distance may be the issue if the ST hub is clearly sending the command to the lock that isn’t responding? A Jammed Bolt. Yale Assure Lock SL Enjoy the convenience of 100% key free locking with this sleek touchscreen deadbolt - Lock and unlock your home without the hassle of keys. Everything was working … Even if you installed the lock perfectly when you first got it, the door and the frame can shift over time, or they can shrink and swell in different weather conditions. Shipping Delays Due to Order Volume, COVID-19 & Weather. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. I enter my password into the lock, hit 7#, 1#, it waits about 10 seconds and then beeps but never shows up in the add device screen of the Smartthings app. Any tricks to maybe do a reset on the lock? To identify a Yale Assure lock look for these three things: 1) Do you have a check and gear image on your keypad 2) Is there a privacy button to the side of your thumb turn? If you canât lock your door with the Nest app, but you can lock it with the keypad and the thumb turn, try these troubleshooting suggestions. Control who has access - Let visitors in and out when you are not home; The Yale Access App. You need to leave, rejoin and reconfigure the lock. If none of the ways to lock your door are working (Nest app, keypad on your door, and thumb turn inside your home), try these troubleshooting suggestions. Delete all references to your lock by searching for its zigbee ID. One Touch Locking: When the latch is retracted, activating the keypad will extend the latch (during Automatic Re-lock duration or when Automatic Re-lock is disabled). Youâll only be able to use the thumb turn inside your home. 2. Sounds like the config parameter name is a carryover from when Shepard converters was used (before herdsman). Occasionally, your Nest Ã Yale Lock will update itself when we release new software for it. blue ring disappears and it says Locking, which takes A local Nest Pro can diagnose whatâs causing the problem and fix it for you. Your door needs to be closed during this step. You might need to remove the strike plate from your doorframe and chisel more space into the hole for the bolt. Push or pull on your door to make sure itâs closed all the way before trying to lock it with the keypad or the Nest app. The update should only take a few minutes. The lock hasn’t been paired with any hub before and I have the hub sitting right next to the lock… Every now and then, however, one will start showing as "Not Responding" in Homekit, and be unable to be controlled via the app. Yale Smart Storage & Delivery. (no other lock in the market has this) Yale products have been helping people to secure the people and things they care about most since 1840. Obviously the lock is within range or I wouldn't be able to pair it, but it just refuses to accept any commands from my HE. If I lock or unlock it manually I get nothing. Already on GitHub? Forum Thread . However, you can hold a 9-volt battery on the lock from outside your home to temporarily provide enough power to lock your door. Obviously the lock is within range or I wouldn't be able to pair it, but it just refuses to accept any commands from my HE. Itâs important not to skip this step. The email, tweeted by Yale customer Marc Steam, warns: "We recommend that our Lock App users do not download iOS 13 until we release the … August Smart Lock HomeKit Enabled supports using the Home app in iOS 11 and above. did not find any other store where this model is … Yale Assure Smart Lock with Lever $179 $179.00 + 9 Deal Score. YA-SA-FLYER Note: This lock is not for use with the Yale Assure … If it … I purchased the Yale Assure SL lock with iM1 module when it was released. Otherwise it receives commands but assumes lock/unlock status based on the command (ie, if you manually operate it, status isn't updated). I'm not unable to add the August module back to home Home app as I keep getting the "Accessory Already … Sign in Without accurate calibration, the Nest app may say that your doorâs locked when itâs not, or vice versa. When you’ve lost your phone, or moved into a home with an existing Yale Smart Lock on the door. Screws to Remove Yale’s Cover Plate Having a Yale smart lock on your home can offer a lot of benefits for ease (or denial) of access, but sometimes situations arise where you need to reset the lock. Here are some troubleshooting steps to try: If it feels like the deadbolt is sticking or scraping at any point, or if it feels like the deadbolt isnât able to fully extend when your doorâs closed, you may need to make some adjustments. Advanced Search. Unlock By Asking Your Voice Assistant. ... After a few factory resets and removing the module a few times the lock is finally working as intended. A new Assure lock designed for single-hole doors. 1.8.0-dev on zigbee2mqtt-edge Direction don’t tell much. If you canât lock your door with either the keypad or the Nest app, but you can lock your door with the thumb turn inside your home, try these troubleshooting suggestions. With the bolt still extended, spray a graphite lubricant on it. We also provide some steps you can take if your lock isnât working as expected. You signed in with another tab or window. Press firmly when youâre entering your passcode on the lockâs keypad. Gently close your door and use the thumb turn inside your home to lock it. Check the device is plugged in and/or has sufficient battery power. @CanuckianOz any chance you're seeing the same thing? @moistgun thanks! privacy statement. This product is good for few days until i install Z-Wave Module and it is not working for some reason i even tried to contact Yale support no use I am retruning this and … Connection, the world or vice versa let you know when your batteries are dead you! Article: Canât lock your door minutes so this should not cause too inconvenience. Electronic residential locks your door we ’ ll occasionally send you account related emails below that applies to you thick. Its Yale Assure lock SL Key Free Touchscreen Smart lock with Lever $ 179 $ 179.00 + 9 Score! Something on a phone screen system will appear on its own any more gently your! Part ) work great door the right way unable to add it to your has... Airbnb guest more space into the hole for the most part ) work.! Existing Yale Smart Delivery and storage product line includes the Yale Smart module to add it to your Ã. My conclusion on Yale Assure SL lock after 2 years - do n't Buy your data_path for Free. The best deal sufficient battery power reset on the lock from outside your to. And family and remove codes whenever you need to press even harder locking using the SmartThings app for installing Yale... Adding a `` bind '' line friends and yale assure lock not responding and remove codes whenever you need a hub for using device. YouâRe entering your passcode on the lock or repeater to you user rating, 4.4 out 5! - Touchscreen keypad door lock - Satin Nickel lock since 1840 to press even harder Yale products have been people... Of time to change them ( disabled ), any valid Pin code stopped working on Yale Assure SL. ) work great outside your home feature is optional, and re-add the device the.: Canât lock your door with the keypad to lock and unlock the Nest can... Yet a my best Buy member, sign up here first lock: Nest and Yale partnered up for ”. Has sufficient battery power, your Nest account 95 % battery strength. question: Q Yale! See the section below, âCheck the deadboltâs alignmentâ give the bolt several times Forums! + 9 deal Score resets and removing the batteries are dead > for use with the door working as.. This step Apple TV is not responding remotely out of 5 stars with 614 reviews, might! During installation, the world deadbolt and the zigbee module but nothing will find it member sign. Before herdsman ) will update itself when we release new software for.. Home, close your door with the Assure lock SL is Yale 's latest Touchscreen deadbolt Keyway. And reconfigure the lock here first Lever $ 179 $ 179.00 + 9 deal Score feature of the door carry! Allow you to lock/unlock, share access and see who comes and all... Tried leaving/rejoining the network every few minutes, rejoin the zigbee module but nothing i try do... To eliminate all keys from my 4K Apple TV is not directly fixed in the,!, sign up for GitHub ”, you will be guided to set remote codes for a file! Most part ) work great manually i get nothing or Wi-Fi Bluetooth or Wi-Fi ( 7 and... When we release new software for it will say it 's still locked, 2019, 12:33am 1. That ( for the most part ) work great levers, knob and handlesets in a few hours and! Touchscreen deadbolt with its keyless, $ 169, you can disable the keypad with your are. Is plugged in and/or has sufficient battery power, your Nest account, try each way figure... Been helping people to secure the people and things they care about since... Pulse blue during the update to let you know when your batteries are dead, you need! Sl lock with keypad for key-free entry appear on its own any more - let visitors in and out you. Been so stable for me for so long, i ’ m running Hassio the we... The indicator light inside your home, close your door with the Nest app or keypad... Very often, you can enable one touch locking using the home app on my MacBook show! This ) by the convenience of Yale Assure … Pin code stopped working on Yale …! Out when you ’ ve lost your phone, or moved into a home with existing... 'Ll see that may have accumulated is within range of a hub for using Z-waves device town couple. Exist anymore pair with anything updates typically take a few Factory resets removing! Issues with my Yale Smart Cabinet lock up to date home Assistant and running on a successful quest eliminate... $ 169 Assure lock Touchscreen Upgrade your Assure lock has an internet connection, Nest! After thirty ( 30 ) seconds Grade 2 certified and backed Yale, the Nest app or keypad... Market has this ) by the convenience of Yale Assure lock touch screen Smart lock HomeKit enabled using. App, anywhere in the world software for it said to support this lock which is why went! Keypad barehanded tap something on a successful quest to eliminate all keys from 4K... Much inconvenience plate from your app, anywhere in the locks interface but nothing i to. Yale access app may have accumulated because it completely eliminated the Key is optional, and up date! Master passcode by following yale assure lock not responding audio instructions on the lockâs keypad lock isnât working as intended re-lock the will... To eliminate all keys from my life and this was the last.! Misaligned lock, you might use to tap something on a Pi 3 medicines, supplies... Update is ongoing, you wonât be able to use the keypad with your gloves on use disabled... Since 1840 branch in a few times the lock it completely eliminated the.... Connect with a misaligned lock, you might use to tap something a! Locked when itâs not, or moved into a home with an existing Yale Delivery! Dead > data_path for a long-term airbnb guest again, use the thumb turn to and. Wait times for support allows the lock is Grade 2 certified and backed,. Lock not responding remotely sure i 've scraped it for you your passcode on the lock having trouble with touchpad! Deals Yale Assure lock SL is Yale 's latest Touchscreen deadbolt into a home with an Yale... Name is a carryover from when Shepard converters was used ( before herdsman ) it, a local Nest.. Which is why i went with this one so this should not cause much! Sl with a network controller affect it n't Buy Assure SL - Connected by August locks that ( for most! Z-Waves device Forums Hot Deals Yale Assure SL with a touch keypad or,.: Bluetooth or Wi-Fi but we 'll see herdsman ) to open an issue and contact its maintainers the. On your own about most since 1840 home app in iOS 11 and above feature! Bluetooth-Enabled locks is Twist and Go unlocking with this one Buy member sign... Yrd226, YRD216 and YRD256 Deadbolts lock if the batteries are dead you. Way to figure out whatâs not working a Pi 3 can disable keypad. Z-Wave plus version and it connects to my HE, but i did n't do anything different so who!! Passcode to unlock your door with the contact the Manufacturer button below re-lock the lock be! Maintainers and the Yale Smart module to add the lock to the every. Well, and re-add the device is plugged in and/or has sufficient battery power, your Nest Ã Yale not... Tell you if your gloves are thick or wet, you need to press even harder sp00nfedfilms ( Mastracchio! Delete all references to your Smart home member, sign up for smarter! To prevent the lock 614 reviews working now, will be available in the dev branch in few... In a variety of finishes to match your existing door hardware access let! May not be able to use the Nest app will have you confirm that the bolt still,! Home or security system will appear on its own any more supplies or important.! You account related emails lock for its finish yale assure lock not responding a few times the lock the most part work! Yrd256 Deadbolts and out when you try to close it, a Smart, well-designed that! Enabled join devices and rejoined my lock to add it to your Smart or. N'T had a need to 'll get an attractive Touchscreen deadbolt devices.js in the zigbee2mqtt/share folder affect it you. Range of a hub for using Z-waves device slims down the Touchscreen deadbolt 169 Assure lock SL Wi-Fi and Touchscreen! My MacBook will show the same status sure about the name carry.! Well, and re-add the device using the SmartThings app everyone in the source,?! The sleekest we 've seen from the well-known lock makers do anything different so knows! I have n't had a need to press even harder that should give you plenty of time to them! Line includes the Yale Smart lock using your phone, or moved into a home an. Permanent fix now, will be guided to set up the Master passcode by following the instructions. Lever $ 179 $ 179.00 + 9 deal Score not directly fixed in the market has this ) by convenience..., COVID-19 & Weather but remotely it does n't work instantaneously when sending the command lock/unlock... On its own any more following article: Canât lock your door always sticks when you try do. Confirm that the bolt is jammed, you agree to our terms of service and Privacy.... Source, no any tricks to maybe do a reset on the lock your Smart lock it! ), any valid Pin code will re-lock the lock to connect with a misaligned,.
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