Early 2020, I flew with Virgin Atlantic in Business Class (or Upper Class, as it’s called by the airline) from London to New York. I love that Virgin Atlantic mixes it up compared to other airlines, most of which seem to offer nuts. The last VS flight I took I had a “choice” of exactly one seat — right next to the damn bar. Virgin Atlantic A350 Upper Class lounge. Thanks for a good review, Ben. My 30 minute back neck and shoulder massage in the spa cost £35; a little under the going rate for London. Once I was done with my sparkling wine I decided to order a passionfruit mojito, which was both tasty and adorably presented. It feels rare these days that a business class seat enters smoothly into service, and Virgin Atlantic’s new A350 Upper Class seat was no different. I hadn’t used this lounge before but had read several rave reviews of it before. All things being equal, with the new A350 on line, Virgin would be my preferred option to cross the Atlantic from London. On the aisle side of the seat was an armrest, which could be lowered during the flight to create a wider sleeping surface. We managed to book a roundtrip ticket from Bucharest to New York for $1,200, with the outbound in business class and the return in economy. Virgin Atlantic business class lunch — table setting, Virgin Atlantic business class lunch — salt & pepper shakers. Although the menu was the same as a recent Manchester-JFK 747 trip, I had the option to pre-order different choices. The new Virgin Atlantic A350-1000 is a gorgeous plane with a massively improved business class product. You two should have tried the middle seats together. , Virgin Atlantic business class lunch — cheese plate. Required fields are marked *. It was extremely windy on approach, and we swayed back and forth quite a bit. London (LHR) – New York (JFK) The seat design flaws are frustrating, but fixable, so I hope they iterate on it quickly (it sounds like they are). As soon as my starter was cleared I was served the main — I selected the grilled salmon with fennel, walnut, tomato, and basil butter. Mmm…, Virgin Atlantic Upper Class afternoon tea. As a standard they have the tail camera playing in The Loft, which is cool, but on demand you can even watch movies or TV shows here. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. That would drive me batty! Entertainment wise Upper Class boasts an 18.5″ high-definition touch display, that can be controlled using your own personal device or the provided controller. Are you going to use it or was the cost of the business ticket cheaper that way? He chronicles his adventures, along with industry news, here at One Mile at a Time. Virgin Atlantic window business class seat A350. That was an interesting experience…they even piped in jet noise to mimic the flight. It was clear they were proud and excited about the new product, and their enthusiasm showed. @The nice Paul – completely agree. I’d like to fly them again, but I’ve never been as impressed with the food options on Virgin in Upper Class. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. To the right of the seat and to the bottom was a small literature pocket, as well as the 110v and USB outlet. Virgin Atlantic first revealed the stunning interiors of its Airbus A350-1000s back in April, including all-new Upper Class business seats. @Lucky – any insight on why these new shoulder belts are showing up? First of all, how beautiful is the cabin?! If noise pollution from the “lounge” — is enough to have put me off. With the seats facing forw… It appears that the Virgin Atlantic A350 will have a three class configuration:. The screen pops out from the sidewall at the push of a button, and can be neatly folded away. To eat I had the smoked salmon tart, the sweet potato falafel, and the sweets and scone. Virgin Atlantic A350 Upper Class lounge headphones, Just to test it out, we did watch Tom & Jerry for a moment. Virgin Atlantic A350 Upper Class fruit bowl. The speed was good and the connection was consistent. Quite to the contrary, I’m finding really good availability in Upper Class. I also filmed the experience for my YouTube channel: I arrived at Heathrow Terminal 3 by Uber, and took advantage of the drive-up check-in Virgin have here. The outbound portion of the ticket (in business class) looked as follows: 10/30 RO391 Bucharest to London departing 12:20PM arriving 2:05PM I like the fact that they serve (relatively) simple dishes, without trying to ‘tart them up’ with pretentious ingredients and descriptions for the faux-uppity set. New Virgin Atlantic Upper Class seat controls. It just feels so “busy” to me. Lastly, the A350-1000 is one of my favorite planes in the sky. After lunch I decided to test out the bed. Two things of note about the seat: firstly, the quality of the finishes betrayed some rushed or weak workmanship. I thought the seat looked nice but if you are traveling with a family, like I would be, I have no notion how I’d sit near and help my 5 year old in these kinds of seats. But on balance this is probably one of my new favorite transatlantic business class products. Ben, Great review. Virgin Atlantic A350-1000 Upper Class cabin. Especially because of the good value redemptions to be had via Virgin’s Flying Club, this is a product I would highly … Which is kind of a shady way to score a cheap ticket…, @ JDS Please view our advertising policy page for additional details about our partners. Looks like a nice trip with Virgin. Before I knew it we were under 90 minutes from landing in New York, at which point the crew came around to ask if I wanted to have a pre-landing afternoon tea. That said, it’s an overall great experience in J, and the crew are regularly exceptional. Great review. Virgin Atlantic Airbus A350 Upper Class … AA trans-Pac has been pleasing, CX/Vietnam Airlines/Japan Airlines/Thai…etc. Virgin Atlantic A350-1000 routes. Virgin Atlantic business class lunch — dessert & coffee, I was asked if I wanted a cheese plate, so I got that as well (just for the picture, of course). Virgin Atlantic A350-1000 Business Class. . The Upper Class “lounge” still offers thé anytime good on request, and drinks on request. I had assigned myself the seat in the last row on the right, 11K, while Tiffany was seated immediately in front of me. Virgin Atlantic Upper Class pre-departure sparkling wine. I think BA might take substantial business from VL on those lucrative LON-NYC flights, but then again a lot of Virgin customers are diehard loyalists to the brand. In summary, a faultless ground experience. The airline, known for its boho vibes and relaxed attitude, is showcasing its new Airbus A350 with its revamped upper-class cabin. Virgin Atlantic has unveiled details of its Airbus A350-1000 aircraft, which includes an entirely new Upper Class cabin, featuring a … Virgin Atlantic business class lunch — starter. It doesn’t, really. After serving pre-departure drinks the crew came around to each passenger and took their time explaining the seats and service. What’s with that belt coming out in the middle of the headrest? Otherwise, he says the seats are comfortable, there is good foot space and they are good for sleeping. These new A350-1000 Virgin Atlantic planes have two configurations – one for the business fleet on key routes such as London Heathrow to New York JFK, seating … Seems pretty good to me. The problem is that it’s really poorly designed, and apparently Virgin Atlantic is working on fixing that on planes going forward. I flew only a couple of weeks after their inaugural A350 flight – and the screens and panels already had scratches and cracks. There’s no controller for the entertainment, but rather it’s touchscreen. Not sure amenity kits are new for VS tho! Virgin Atlantic has gone with Recaro CL 3710 economy class seats. Help us fund therapy sessions for black women and girls, What You Need to Know About Airline Partnerships & Alliances, The Latest Coronavirus (COVID-19) Updates & Policies, The news, resources, & information you need. While I frequently recommend that friends and family avoid paying for Virgin Atlantic’s legacy Upper Class seat, I also strongly recommend that they give the new seat a try. There was no food or drinks in the lounge, with the exception of a fruit bowl. If you read the review, he never says that the seat was bad or uncomfortable, only that there are some things he’d have done differently. Poor controls, difficult to get to the position you wanted, the privacy slider that’s somewhat pointless, the tray table issues, no storage. Ooops on their part! New Virgin Atlantic Upper Class seat armrest. Best Virgin Atlantic Upper Class Suite on an Airbus A350-1000 Top picks: 1A and 1K As per TPG U.K.’s Nicky Kelvin’s review of the Upper Class Suite on the A350 , you’ll probably be happy with any of the seats you sit in on an A350-1000 as “there was really not a bad seat in the house, although Row 1 definitely had an … Virgin Atlantic business class wear & tear. Except that for Virgin Atlantic this is no normal flight. The PE seat was comfortable enough for pitch and recline. The starter was served about 120 minutes after takeoff. The center seats are in a herringbone configuration, meaning they face the aisle. How is that a sensible design choice? But the previous post pointing out all the problems with the new Virgin seat — especially including the problem I hope they keep some kind of bar option going forward. I loved everything on VA’s A350 except the seat – the crew were great, the amenities definitely v cool being sustainable, the bedding was great, the food great, TV/entertainment/screen great and so on. Now let’s talk about a real highlight of the flight from the moment we boarded — the crew. The bedding is top notch. For more details on Change Please Coffee read the below, FWIW our work place voted to replace our coffee supplier from $tarbuck$ to Change Please. There are both USB and universal power outlets: I took champagne as a pre-departure drink: Takeoff was punctual and brisk, with a flying time of 7h20 in store for us. Being stuck trying to sleep in what is essentially a flying bar for many hours sounds like my idea of hell. I prefer the -900, wherein J is typically divided between two smaller sections. I’m now LA-based, and fly all the Asian/Australian airlines. Upper Class: Virgin’s business class cabin and exclusively on the A350 (for now).This cabin will be sporting a brand new suite seat. It wasn’t the best airplane fish I’ve ever had, but it was pretty good. Virgin Atlantic A350 Upper Class lavatory, Virgin Atlantic A350 Upper Class lavatory amenities. I chose the chocolate hazelnut tart with white chocolate mendiant, which was excellent. Very surprised by Lucky’s review… and wonder how much he was (naturally of course!) However, I think the calculus changes a bit particularly for daytime transatlantic flights when you likely won’t be sleeping and other factors of J service take higher precedence. I can’t think of any court that would accept an airline’s claim for damages against someone who threw away the last bit of a ticket. I thought the pricing was good, given that they had no data caps and the Wi-Fi speeds were excellent, among the best I’ve had on a long haul flight. I used to be NYC based, and flew VS all the time. Virgin Atlantic new Economy class. Virgin Atlantic Upper Class power outlet & storage. Crew were running up and down aisles, seemingly disorganized and confused. It is good to be able to chat with fellow passengers instead of just being cooped up in your business class coffin. Virgin Atlantic selected a unique layout. I didn’t sleep at all because of the drunk loud-mouths at the bar, who the lovely crew just ignored (still, I guess the noise didn’t affect the crew sleeping quarters). The A350 is a beautiful aircraft, and the new Upper Class Suite is a huge step forward for Virgin, allowing it to compete again on the international business-class stage. Flying business class is always special. We really need Tiffany to chime in for a couple of paragraphs on what *she* thought of the experience. I’ve flown Virgin four times; three times in Upper Class and once in Economy. The crew was so incredibly friendly, which more or less matches my typical Virgin Atlantic experience. In terms of legroom and the footwell, this is your standard reverse herringbone seat, with a fairly large footwell. My one comment re the A350-1000 is that the business class section between door 1 and 2 is massive. What does need a l… I have a tough time imagining he is going to use an economy ticket unless you can upgrade it. Econ turned out to be a surprising treat, despite the fact that I wasn’t happy to be in a middle seat. So when you combine the three, I knew I was in for a great flight. Register here to save your space. Will be great to try the bedding out. Note: Please see my Advertiser Disclosure. I also connected to the Wi-Fi — I’m thrilled that Virgin Atlantic upgraded their Wi-Fi system for the A350. Brilliant screen size and resolution, and the “pilot cam” and “tail cam” plus side camera feeds are great if you aren’t in a window seat. I’m booked on VS flight 9 from TLV-LHR-JFK in July 2020. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. …or you can slide it to the side, right in front of you. At around 12:25PM the captain made his welcome aboard announcement, informing us that our flight time was 7hr20min, and that we’d have a “very watery Atlantic crossing today.” Hah. “… being seated in the last row meant that I could hear the loud conversation of the people in the lounge even with headphones on.”. As I said when I reviewed the Clubhouse, every Virgin Atlantic employee I interacted with the entire day was incredibly friendly, and the crew in particular stood out. There were a couple of bathrooms behind the lounge, which were fairly standard for the A350. Looks nice but doesn’t entice me to chose it over BA F on an A380 but might try it if I can’t get row 2 on a BA 747. But I’m intrigued to see the comparison between this and the new BA Club Suite — which looks better on paper, although of course experience is everything. It’s a beautiful place with plenty of seating…, There’s even a perfect seat for an introvert in the corner. Depart: 12:30PM Luckily for them they’re mainly competing against BA, so they don’t have to try very hard at the moment. Lucky I think the reason for the herringbone seats in the center section is that airlines can save a bit of space, since you don’t have to create the extra space to access the seat (since the seat points outwards into the aisle to begin with) that you need in a reverse herringbone seat. It never got in my way on that or my Virgin flight. This was less annoying in practice than I had imagined, but it is still not ideal and will annoy those who value looking out of the window easily. Virgin has rolled out recyclable and sustainable amenity kits – so while they look rather cheap. No way I would ever subject myself to that kind of annoyance. While the pace of the meal was on the slow side, the food quality was good. About 10 minutes after settling in I was offered a pre-departure drink in proper glassware, with the choice between sparkling wine and orange juice. All passengers board through the second door of the aircraft, which gives a glimpse into the new Upper Class seats, the new “loft bar” and of … Looking forward to it as the old UC is now very dated. In fairness, British Airways has hugely improved their business class catering, and I think the two airlines might just be tied in business class in that regard, or British Airways might even have the slight edge in that regard (I can’t believe I’m saying that!). Usually a middle pair would suffice but in this case it looks next to impossible to lean over or talk to the person next to you. New Virgin Atlantic Upper Class tray table, You can then either keep the tray next to you (which is a nice concept)…. The IFE screen is in HD and slides in and out of the seat in front – the choice was excellent, as you would expect from Virgin… there’s also a tail cam: It’s been well-documented that Virgin have had problems with their factory-installed table. Immediately behind Upper Class is “The Loft,” which is Virgin Atlantic’s new lounge concept. Virgin Atlantic’s A350-1000 Upper Class. Instant messaging for the entire flight for $3.95 / £2.99, One hour of unlimited browsing for $8.95 / £6.99, Unlimited browsing for the entire flight for $26.95 / £20.99. Virgin Atlantic Upper Class cabin A350-1000. The salmon was delicious and the prawns turned out nicer than the cumin cauliflower on my other trip. The A350 is such a pleasure to fly. Instead, thedoor comes around halfway across, creating a semi-suite rather than a truly private ‘cocoon’. It doesn’t get much better. Not quite a door, it supposedly provides some additional privacy. Another unique feature of the seat is the tray table. Can’t wait to fly VS 19 from NYC to London later this week. But if you’re traveling with someone it’s not ideal, since you’re angled away from them. serving drinks to the former, not the latter), loud night fights between crew members etc. Looks like a bizarre typo on their part. I flew Upper Class on my outbound trip to New York, and economy on the return. I agree to most of it. I used to train flight attendants for a U.S. airline, so of course I closely observe cabin crews whenever I fly. Please view our advertising policy page for additional details about our partners. The earlier flight is operated by the A350 and the last flight of the day had no points availability. Comfort-wise it was on par with your typical spacious reverse herringbone seat. Absolutely. But, aside from the QSuite design, Qantas actually beats them in service and food. There’s good connectivity on board with a full flight WiFi bundle competitively proved at 26.95 USD. Before I knew it the captain made his pre-landing announcement. Boarding was through one of the furthest gates from the lounge. I was thrilled to see that Virgin Atlantic has individual air nozzles at their seats on the A350, which is something I value. But looks like it would be nice. The A350 has Virgin Atlantic’s signature ‘Vera’ in flight entertainment system. This was a very comfortable configuration, and I was happy as could be in my window seat. The problem is that the tray table is incredibly close to where you sit, and I’ve heard lots of complaints of people not even being able to extend the tray table. The crews are fun, cheeky, professional, and happy, all at the same time… and that’s an unbeatable combo. The flight was operated by a brand new Airbus A350, nicknamed Red Valvet. Virgin Atlantic releases behind-the-scenes A350 interior design video. 8 Apr 2019. At 3:30PM New York time he announced we were at 38,000 feet over Cape Cod, and would be descending shortly, and touching down at 4:10PM. Even though I managed to fit comfortably enough with the tray table extended, I kept finding myself wishing I could push the tray back further. I flew VS10, the A350 route from JFK to LHR this past Thursday in Premium Economy, tried but failed to get a mileage upgrade. The service in Econ was also great. On all my flights the cabin crew seemed to just be going through the motions. “You bought two bottles of gin with our BOGOF offer? All the window seats, on the other hand, were reverse herringbone seats, meaning they faced the window. I would love to enjoy the clubhouse and the A350. When we arrived at the gate there were problems with the jet bridge, and it took them over 10 minutes to get that connected to the plane. I ordered a cup of earl grey to drink. Great report. Yes, I’ve also flown the Qatar QSuites this year, which made me giddy with excitement and satisfaction. “CHANGE PLEASE COFFEE” on the drinks menu? Virgin Atlantic A350-1000 Upper Class. It is, however, certified for gate-to-gate operations so you are likely to have it out for the entirety of your flight. If there isn’t any food available in the lounge, I struggle to see the point. I don’t care how much pink lighting they install or how much popcorn they bring. Shortly thereafter the cabin door closed, and Caragh announced that there were 314 passengers onboard (for anyone wondering, there are 335 seats, and all Upper Class seats were taken) — I always find it interesting that Virgin Atlantic announces the passenger count. Also new for Virgin Atlantic on the A350 is the removal of the onboard bar. On Board Virgin Atlantic A350-1000 Upper Class By design, Virgin Atlantic aims to razzle and dazzle from the moment of boarding, and in this case, it has largely succeeded. If, as Lucky always maintains, business class is “all about the seat”, my take is that *in all respects except the seat* Virgin’s new J Class is great. Yes, they do have PJ’s – though weird sizes. The problem is that the controls were right where your elbow might naturally rest when sitting up, so several times during the flight I accidentally pushed the controls. Why did you book a return in economy? Behind my seat, 11A, was the Loft, a communal area for passengers in Upper Class which replaces the bar on predecessor aircraft – sorry, I didn’t manage to take a good picture! Never take Virgin. Virgin Atlantic has recently launched its new Airbus A350-1000 aircraft on its headline London to JFK route. 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